🔁 Returns

Due to the sensitive nature of research compounds, we do not accept returns on opened or used items.
All sales are final, unless the product arrives damaged or incorrect.

💳 Refunds

  • Eligible refunds will be issued to the original payment method
  • Processing time: 5–7 business days after claim review and approval

📝 Refund Process

To request a refund:

  1. Email us within 7 days of receiving your order
  2. Include:
    • Photos of the product
    • A brief description of the issue
  3. Our team will review and respond accordingly

❌ Exclusions

Refunds will not be issued for:

  • Misuse or improper handling
  • Incorrect storage
  • Change of mind

We reserve the right to deny refund requests that do not meet our criteria.