Refund and Returns Policy

🔁 Returns

Due to the sensitive nature of research compounds, we do not accept returns on opened or used items.
All sales are final, unless the product arrives damaged or incorrect.

💳 Refunds

• Eligible refunds will be issued to the original payment method
• Processing time: 5–7 business days after claim review and approval

📝 Refund Process

To request a refund:

1. Email us within 7 days of receiving your order
2. Include:
   • Photos of the product
   • A brief description of the issue
3. Our team will review and respond accordingly

❌ Exclusions

Refunds will not be issued for:

• Misuse or improper handling
• Incorrect storage
• Change of mind

We reserve the right to deny refund requests that do not meet our criteria.